COVID-19 Operating Procedures

By Daniel Galvin PR

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Keypoints

– Book your appointment in the normal way. Cancellation or rescheduling is 48 hours notice.
– Be on time for appointments. If you are running late please call the salon.
– Over 65 or vulnerable people have the option of the first appointment (morning) or last appointment (evening) please notify reception.
– Bring as little as possible to your appointment (cloakroom is available)
– Temperature is taken upon entry to the Salon.
– Freshly laundered (60°+) gowns, masks, gloves & hand sanitisers are provided.
– Stations are cleansed between appointments and alternate chairs are being used.
– Hot and cold refreshments are served by our catering team wearing PPE.
– Temporary contribution of £5 will be added to your bill to cover the COVID 19 costs (no cost increase in our hairdressing services)

Safe & Welcoming Environment

Guided by our own high values and the latest guidance from the UK Government and Public-Health England (PHE) we have created an environment that is both safe and welcoming for our clients and team alike.

  • Hand sanitisers are available throughout the salon
  • The salon has been deep cleaned, all air filters have been replaced in the air-conditioning units
  • Perspex screens are installed at reception and between seats at the backwashes

Appointments

Please contact our reception team on 0207 486 8601 / 0207 486 9661 to make your appointment or if you have any questions about our Covid-19 procedure.

We politely request that you notify the salon at least 48 hours in advance if you wish to cancel or reschedule your appointment to avoid paying a cancellation fee.

Over 65’s and Most Vulnerable

If clients are over 65 or vulnerable, we are accommodating them with the first appointment in the morning or the last appointment in the evening wherever possible. If you are in this group and wish to take advantage of this option, please make it clear to our receptionist when booking.

Pricing

  • There are no price increases to our hairdressing services. However, there is a temporary contribution of £5 which will be added to your bill to cover the COVID 19 costs to make the Salon as safe as we possibly can during this difficult time.
  • In line with current guidelines, there are no magazines but as an added client benefit we have subscribed to an online magazine service, available through the DG WIFI Internet – giving our clients access to their favourite publication titles through your smartphone/tablet – which you are able to download and take a digital copy home with you.

The Daniel Galvin Salon Experience

  • The waiting area is limited and set up so there is no issue with self-distancing but its important you are on time for your appointment. If you are running late please call the salon. By the same token, we may be running a little late on occasion, so please bear with us if the Salon asks you to come in 10 minutes later than your scheduled appointment time, this is to avoid congestion in the waiting area.
  • On arrival both client and staff temperatures are be taken with a contact free temperature gun as you enter the salon, if anyone shows any sign of fever (38°or above), they will be asked to leave and not return for 14 days.
  • The cloakroom is available, but clients are advised to bring as little as possible with them to their appointment.
  • Each client is be given a freshly laundered gown – no gowns are re-used (Gowns are laundered at 60°).
  • Clients are issued with a facemask and gloves at the cloakroom on arrival.
  • We limit & manage capacity in the salons to help support social distancing.
  • We use a combination of Disposable and Non-Disposable towels – but no towel is used more than once and towels are laundered at 60°.
  • Workstations are assigned to one individual on a daily basis and alternate chairs are being used.
  • Each station is cleansed thoroughly between clients appointments, as are hair tools. We use Barbicide® and Disicide® to ensure your safety.
  • Hot and cold refreshments are served by our catering team to the strictest hygiene standards wearing PPE. All cutlery and crockery is be washed at 60° in a dishwasher.
  • Your bill will, where possible, be settled before the completion of your services, to avoid congestion at reception.

We shall continue to monitor guidelines from the government, take action and will update you accordingly. We look forward to welcoming you back to our salons. Warm wishes and stay safe.

DANIEL GALVIN OBE

Risk Assessment

This assessment helps the Daniel Galvin Salons to protect clients whilst keeping employees and anyone else affected by the salon’s activities as safe as possible from the transmission of the virus. Government advice is changing frequently and so a weekly review of the assessment is required.

Completing a risk assessment will provide good evidence that you are a responsible employer and have carefully considered the risks to your employees and clients and taken steps to address them.

The Health and Safety Executive (HSE) says there is no fixed amount of time that you should keep general H&S risk assessments. However, they should be kept for as long as they are relevant.

High risk: Almost certain or imminent chance of major injury/damage, lost time, business interruption, or disablement.

Medium risk: An even chance that it may happen and may lead to lost time, injury, illness, damage or lost business.

Low risk: Improbable chance, unlikely to happen, or negligible risk (delay only).

covid risk assessment sheet 1
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